All new clients will receive a no-risk free trial period of our services. There are no requirements to continue service if you are not satisfied with your trial. During this trial period, we will provide you with full transcription services, which include: online platform/database access, creation/use of your template(s), unlimited user accounts, and a dedicated account management specialist. We are confident that at the end of this trial, you will choose to continue our services.
Our cost varies by what type of transcription you are requesting and a few other factors – please see the pricing page for full details. Or for a personalized quote, please call our office at (720) 287-3710. We do offer volume discounts.
Audio or document files can be submitted using our toll-free phone number, a digital recorder, our free iPhone app, or by email, fax, mail, or dropping hard copies of files off at our office.
As soon as we receive your files, our transcriptionists will process using any provided templates and samples. The transcript is then edited for quality by one to two experienced editors, then uploaded for your retrieval or emailed back to you.
Retrieving your dictations is simple! You can opt to either use Transcription Outsourcing LLC’s Microsoft-based online platform, email, or our email-based secure file-sharing system.
Of course! We value quick turnaround time and accommodating all turnaround time requests, including stat or rush requests for your important files. In general, we offer a variety of turnaround time (TAT) options – four hour, 12 hour, 24 hour, three day, five day, etc.
Through our secure software and transmission protocols, all interactions between your computer and our system are highly secure and protected by our secure FTP and 128 SSL File Encryption security systems. Our security protocol also includes network redundancy, VPN implementation and a secure firewall. We are fully HIPAA/HITECH compliant and work with many governmental agencies, so we are very familiar with maintaining security standards.
We pride ourselves on being a professional and friendly transcription service. Whenever there are questions, concerns or issues, please contact our office directly – no request is too big or small.
Don’t take our word for it – call our clients! We can always provide references upon request.
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